Betting Rules

Spirit Casino provides online gambling entertainment through games and features made available on the website. The rules for each game can vary, so you should review the relevant instructions before placing a wager. Information shown in a game, including the available stake options, possible outcomes, paytable, winning combinations, special features and settlement method, forms part of the rules for that game.

You must be legally permitted to gamble in the place where you are located. You are responsible for checking whether online gambling is lawful for you and for complying with any requirements that apply to your use of the website. Spirit Casino may restrict access to particular games, services or features where required by law, regulation, operational considerations or its internal policies.

You must provide accurate information when creating and using an account. An account is intended for the person who registered it and must not be used by another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised use through the available account support process.

• Only one person may use an account, and account access must not be shared.
• You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
• You must not interfere with the operation, security or integrity of the website or its games.
• You must not use software, devices or methods intended to gain an unfair advantage.
• You should check your balance, wagers and game results regularly and report any concern as soon as possible.

A wager is generally made by selecting the relevant stake and confirming the action shown in the game. A wager is not complete until it has been accepted by the website and recorded in the account system. A displayed selection, button or confirmation message may indicate that an action is being processed, but the account record is the primary reference for whether the wager was accepted.

Each game has its own method for determining an outcome. Depending on the game, outcomes may be generated by a random number system, a live event, a progressive feature, a published result or another approved process described in the relevant game information. You should read the game rules to understand how wins, losses, draws, features and other outcomes are determined.

A result displayed by the game or recorded in your account is normally used to settle the wager. Where a game includes a paytable, the applicable payout is determined by the combination, result or feature shown in that paytable. The displayed rules may also explain whether a stake is returned, whether a feature is included in the result and how multiple winning elements are handled.

A wager may be settled as a win, loss, draw, tie, cancelled wager or another status provided for by the applicable game rules. Some games may have no winning outcome for a particular round. A loss of a wager does not create a right to a refund merely because the outcome was unexpected or because a different result was preferred.

Technical issues and obvious errors

If a technical failure affects a game or transaction, Spirit Casino may pause the relevant service while the issue is reviewed. A wager or result may be corrected, cancelled or otherwise handled in accordance with the applicable rules and the available transaction records. You should not continue playing an affected game if the displayed information appears incomplete, inconsistent or incorrect.

Displayed information may be corrected where there is an obvious error, including an incorrect stake, payout, game setting, result or account balance. If a correction is required, the transaction may be restored to the position that would have applied without the error, subject to the applicable rules and law. This does not limit any rights that cannot be excluded under Australian law.

Game and account records may be used to investigate a question about a wager. Screenshots or local device records can assist you in understanding what was displayed, but they may not replace the official transaction record. You should retain relevant information and raise any issue promptly through the available account support channels.

Account balances and adjustments

Your balance may include deposited funds, winnings, pending amounts or other entries. An amount shown in a balance does not necessarily mean it is immediately available for every purpose. Withdrawals, payment processing, verification, account restrictions and applicable terms may affect when funds can be used or requested.

If an amount is credited to your account by mistake, you must not use or withdraw it. Spirit Casino may reverse an incorrect credit and adjust the account record. If you identify a balance or transaction that appears wrong, stop using the affected funds and report the issue as soon as reasonably possible.