Responsible Gaming

Spirit Casino supports a balanced approach to gambling. Casino games should be treated as entertainment, not as a way to make money or manage financial pressure. Responsible gaming means understanding the risks, setting limits before you play and recognising when it may be time to take a break or seek support.

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Keep gambling in perspective

Gambling involves risk. The outcome of a casino game is determined by chance, and there is no reliable strategy that can guarantee a win. Previous results do not affect future results, and a losing streak does not mean that a win is due. Avoid treating gambling as a source of income, a way to solve money problems or an alternative to employment or financial advice.

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Before opening a game, decide how much time and money you are comfortable spending. Only gamble with money that you can afford to lose after covering everyday expenses, bills, rent, debt repayments and other important commitments. A budget for entertainment should be separate from money needed for household costs, savings or emergencies.

Useful habits for safer play

Set a spending limit before you start and do not increase it during a session.
Set a time limit and take regular breaks away from the screen.
Keep track of your deposits, wagers and overall spending rather than relying on memory.
Never chase losses by increasing your stakes or continuing for longer than planned.
Do not borrow money, use credit for gambling or sell possessions to continue playing.
Avoid gambling when you are upset, stressed, tired, affected by alcohol or affected by other substances.
Do not gamble to celebrate, escape problems or change your mood.
Treat any winnings as uncertain and avoid immediately putting them back into play.

It can also help to tell someone you trust about your limits. A friend, partner or family member may help you stay accountable and notice changes in your behaviour that you have not recognised yourself.

Set limits and use breaks

Limits are most effective when they are decided calmly, before gambling begins. Consider the amount you are prepared to spend over a day, week or month, as well as the amount of time you want to spend playing. If Spirit Casino provides account controls or responsible gaming settings, review those options and use them to support your personal plan. Available features may vary depending on your account and applicable requirements.

Consider the following controls

Deposit limits can help restrict the amount added to an account during a selected period.
Wagering or spending limits can help you manage how much you use for play.
Session reminders can prompt you to review how long you have been online.
Time-outs can provide a temporary break when you want to pause gambling.
Self-exclusion can restrict access for a longer period when a temporary break is not enough.
Account activity and transaction records can help you understand your gambling pattern.

A limit is not a target. If you reach a limit, stop rather than trying to work around it. Do not open another account, use another person’s account or ask someone else to place bets on your behalf. These actions can make it harder to manage gambling and may breach account rules.

If you decide that you need a break, stop playing and use the available account restriction or self-exclusion process. During a break, remove saved payment details where possible, avoid gambling advertising and consider asking a trusted person to support your decision. If you have concerns about access to your account or a restriction, contact the available support channel through the website. No contact details are provided on this page.

Limits should be reviewed regularly, particularly after changes to your income, employment, relationships, health or living arrangements. A limit that seemed manageable in the past may no longer be suitable. Changing a limit to allow more gambling should never be used as a response to losses or financial pressure.

Recognise the signs of gambling harm

Gambling harm can develop gradually. It may affect finances, relationships, work, study, physical health or emotional wellbeing. You do not need to wait until a serious crisis before seeking help. If gambling is causing concern, support is available from gambling counselling and other professional services in Australia.

You may need to take action if you:

Spend more time or money gambling than you intended.
Think about gambling frequently or find it difficult to focus on other activities.
Feel restless, irritable or uncomfortable when you try to stop.
Chase losses or believe that a win will solve your financial problems.
Hide gambling, transactions or losses from family, friends or other people.
Borrow money, miss payments or use money set aside for essential expenses.
Sell belongings, take on debt or make other financial decisions to continue playing.
Argue with people close to you because of gambling.
Neglect work, study, family responsibilities, sleep, food or personal care.
Feel guilt, shame, anxiety, depression or hopelessness after gambling.
Attempt to stop or cut back but find that you cannot maintain the change.

One sign may be enough to pause and review your gambling. Consider telling someone you trust, stopping access to gambling and seeking confidential advice. A qualified counsellor can help you understand your behaviour, plan practical changes and address related financial or emotional concerns. Support may also be available for family members and friends affected by another person’s gambling.

If you feel at immediate risk

If gambling has contributed to thoughts of self-harm, suicide, violence or another immediate danger, stop gambling and seek urgent assistance through local emergency services or a crisis support service in Australia. If you are in immediate danger, contact emergency services without delay. Do not remain alone if you feel unable to keep yourself safe.

For non-urgent concerns, look for an Australian gambling support organisation, a qualified health professional or a financial counsellor. Use official Australian sources to find current support options and advice. You can seek help without waiting for your situation to become severe.

Protect your account and the people around you

Only use a gambling account that belongs to you and keep your login details private. Do not allow another person to use your account, and do not use another person’s account. Keeping accounts personal helps protect your identity, payments, limits and responsible gaming settings.

Use a strong, unique password and update it if you think it has been exposed.
Keep your email address, payment details and other account information secure.
Log out after using a shared or public device.
Review account activity and report transactions that you do not recognise.
Keep children and other unauthorised people away from gambling websites and devices.
Use device controls, payment controls or website restrictions if they help you maintain your plan.
Do not encourage another person to gamble or offer access to your account.

Parents and carers should take particular care with devices that can access gambling services. Use appropriate passwords, device settings and supervision. Gambling is intended for adults who meet the applicable legal age requirement. If you believe a minor has accessed an account or gambling service, stop activity and report the concern through the website’s available support process.

Our approach

Spirit Casino aims to provide information that helps players make informed decisions about gambling. Responsible gaming tools and account restrictions should be used as part of a broader plan that includes personal limits, honest self-reflection and support from people or services you trust. These tools cannot remove the risks of gambling or guarantee that harm will not occur.

If you believe your gambling is becoming difficult to control, the safest step is to stop playing rather than trying to recover losses. Review your account restriction options, seek independent support and speak with someone you trust. Taking action early can make it easier to regain control.

Information on this page is general in nature and is not financial, medical or legal advice. Requirements and support options may change. Players in Australia should check current information from official Australian sources and seek advice suited to their circumstances.